Support
Something not working, or have a question? Write to us. We read every message and reply calmly, but we do reply.
Contact
To help you faster, tell us which phone you use and what you were doing when it happened. We will never ask you to send us what you wrote.
Frequently asked questions
How do I delete my account?
In the app, open Settings → Delete everything and confirm. Your account, your garden and everything you wrote are deleted immediately and permanently. It cannot be undone, so export anything you want to keep first. If you can’t get into the app, follow the steps to delete your account.
How do I export my data?
From Settings → Export my data. You take everything with you: your reflections, the other ways to see them, and your garden. Exporting is free, always.
How can I sign in?
With Apple, with Google, or with your email: we send you a six-digit code, you type it into the app, and you’re in. No password needed. If you change phones, sign in with the same account and your garden comes back.
What happens if I miss a day?
Nothing. Nothing is lost and nothing wilts. The garden waits for you just as you left it, and whatever was growing keeps its own pace.
Where is my data stored?
In a Supabase database in the United States (West US region). To generate another way to see it, each reflection’s text is sent to OpenAI through its API, which does not use that data to train models. No person reads what you write. More in the privacy policy.
Are my reflections used to train an AI?
No. Never, not for our models and not for anyone else’s.
Does Quiet Garden replace a professional?
No. It is a journal for writing a little, not a health or emergency service. If you are going through a very hard time, please reach out: 988 in the United States; in Argentina, 135 (AMBA) or 0800-345-1435; elsewhere, your local emergency services.
Is it free?
Yes. Writing, another way to see it, watering, the garden, the seeds that arrive by writing, your history, export and delete are free forever, with no ads. Premium is optional: it adds decor, premium seeds, the seasons and the Moments.
How do I cancel Premium?
From your store account, at least 24 hours before the period ends: Apple or Google Play. You keep Premium until the end of the paid period, and what you placed or planted stays. To ask for a refund, see cancel a purchase.
I changed phones and don’t see Premium
Sign in with the same Quiet Garden account and tap Restore purchases in Settings, using the same Apple or Google account you bought with.